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Special Standards

    Return packaging requirements of certain products. you will not be able to return/exchange the product when the requirement is not met.

    Product CategorySpecial Standards
    SneakersAnti-theft clasp (if any) and the anti-damage sticker has not been cut/removed, and are fully functional.
    Detergent/ Tampon/ Paper/ FragranceThe one-time sealing packaging (if any) of the personal care products must remain sealed.
    Hair Care/ WigThe one-time sealing packaging (if any) of the hair care products must remain sealed.
    Skin Care/ Body Care/ Essential OilThe one-time sealing packaging (if any) of the products must remain sealed
    Cosmetics/ Perfume/ Beauty ToolsThe one-time sealing packaging (if any) of the products must remain sealed
    Digital Products/ Home Appliances (Excluding cameras and large home appliances)1. The internet access permit is not damaged (destroyed).
    2. There is no water damage.
    Digital Camera/SLR Camera/CameraThe shutter of SLR cameras are not pressed more than 20 times.
    Large Home Appliances1. LCD TV and air conditioner: has not been installed to the wall. Simple debugging is allowed.
    2. Washing machine: has not been used with water.
    Models/ Anime Products/ Anime-Related Peripherals/ Cosplay Products/ Board GamesThe tapes and plastic seals (if any) on products like models, figures, soldier figures, BJD cannot be removed.
    Electronic Components1. No welding operation.

    2. The integrated circuits have never been installed on any IC base.

    3. The one-time sealing packaging of consumables like thermal silicon grease/thermal paste, electronic glue/ encapsulating glue/ sealant/ adhesive, conductive glue, and conductive ink must remain sealed.
    Level II Category “Game Software” under Level I Category “Video Game/ Accessories/ Games/ Game Guide “The one-time sealing packaging (if any) of the products must remain sealed
    Pet Foods, Health Products, and Drugs under Level I Category “Pets/Pet Foods and Supplies”The one-time sealing packaging (if any) of the products must remain sealed
    Books/ Magazines1. The one-time sealing packaging (if any) of the products must remain sealed


    2. There are no traces of folding, water stains, stains, ink, and traces left by reading on the product.
    Level II Category “Animal Health Products/Veterinary Drugs” under Level I Category “Ranching/ Farm Products”The one-time sealing packaging (if any) of the products must remain sealed
    The one-time sealing packaging (if any) of the products like food (including supplements), cosmetics, medical devices, contraceptives, personal care supplies, adult supplies, baby diapers, books, and audio-visual products must remain sealed.
    “Sealed” refers to: The seals or the plastic wrap on the packaging of the product applied by the manufacturers.
    Special Standards

      Return packaging requirements of certain products. you will not be able to return/exchange the product when the requirement is not met.

      Product CategorySpecial Standards
      SneakersAnti-theft clasp (if any) and the anti-damage sticker has not been cut/removed, and are fully functional.
      Detergent/ Tampon/ Paper/ FragranceThe one-time sealing packaging (if any) of the personal care products must remain sealed.
      Hair Care/ WigThe one-time sealing packaging (if any) of the hair care products must remain sealed.
      Skin Care/ Body Care/ Essential OilThe one-time sealing packaging (if any) of the products must remain sealed
      Cosmetics/ Perfume/ Beauty ToolsThe one-time sealing packaging (if any) of the products must remain sealed
      Digital Products/ Home Appliances (Excluding cameras and large home appliances)1. The internet access permit is not damaged (destroyed).
      2. There is no water damage.
      Digital Camera/SLR Camera/CameraThe shutter of SLR cameras are not pressed more than 20 times.
      Large Home Appliances1. LCD TV and air conditioner: has not been installed to the wall. Simple debugging is allowed.
      2. Washing machine: has not been used with water.
      Models/ Anime Products/ Anime-Related Peripherals/ Cosplay Products/ Board GamesThe tapes and plastic seals (if any) on products like models, figures, soldier figures, BJD cannot be removed.
      Electronic Components1. No welding operation.

      2. The integrated circuits have never been installed on any IC base.

      3. The one-time sealing packaging of consumables like thermal silicon grease/thermal paste, electronic glue/ encapsulating glue/ sealant/ adhesive, conductive glue, and conductive ink must remain sealed.
      Level II Category “Game Software” under Level I Category “Video Game/ Accessories/ Games/ Game Guide “The one-time sealing packaging (if any) of the products must remain sealed
      Pet Foods, Health Products, and Drugs under Level I Category “Pets/Pet Foods and Supplies”The one-time sealing packaging (if any) of the products must remain sealed
      Books/ Magazines1. The one-time sealing packaging (if any) of the products must remain sealed


      2. There are no traces of folding, water stains, stains, ink, and traces left by reading on the product.
      Level II Category “Animal Health Products/Veterinary Drugs” under Level I Category “Ranching/ Farm Products”The one-time sealing packaging (if any) of the products must remain sealed
      The one-time sealing packaging (if any) of the products like food (including supplements), cosmetics, medical devices, contraceptives, personal care supplies, adult supplies, baby diapers, books, and audio-visual products must remain sealed.
      “Sealed” refers to: The seals or the plastic wrap on the packaging of the product applied by the manufacturers.