[{"data":1,"prerenderedAt":16},["ShallowReactive",2],{"help-it-return-refund":3},{"code":4,"data":5,"msg":15},200,{"ID":6,"post_content":7,"post_title":8,"post_status":9,"post_name":10,"post_parent":11,"guid":11,"post_type":12,"uid":11,"post_sort":13,"term_id":14},208664093,"\u003Cdiv data-page-id=\"Qvj9ddFlto5y81xnWzycp5tAnrd\" data-lark-html-role=\"root\" data-docx-has-block-data=\"true\">\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000;\">\u003Cstrong>\u003Cspan style=\"font-size: 12pt; font-family: arial, helvetica, sans-serif;\">1. Terms of Promised Returns\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Q: What is the 5-Day Return\u002FExchange Guarantee?\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The 5-Day Return\u002FExchange Guarantee is an after-sales service, including technical support, offered to customers by sellers on third-party platforms. Within 7 days after the product is signed for (i.e., within 5 days after the product is stocked in the warehouse), buyers are eligible to return or exchange the purchased product according to this policy and any additional rules set by the third-party platform. For UK customers, products can be returned or exchanged for any reason within 14 days after delivery.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">2. How can I determine if a product qualifies for the Return\u002FExchange Guarantee?\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cdiv style=\"text-align: left; line-height: 1.5;\" data-page-id=\"Qvj9ddFlto5y81xnWzycp5tAnrd\" data-lark-html-role=\"root\" data-docx-has-block-data=\"true\">\n\u003Cdiv class=\" old-record-id-X9f7dCUyHogxkQx6gt0c76OXn9e\" data-type=\"sheet\">\n\u003Ctable style=\"border-collapse: collapse; background-color: #ffffff; border-color: #000000;\" border=\"1\" cellpadding=\"5\">\u003Ccolgroup>\u003Ccol width=\"105\" \u002F>\u003Ccol width=\"256\" \u002F>\u003Ccol width=\"224\" \u002F>\u003Ccol width=\"303\" \u002F>\u003C\u002Fcolgroup>\n\u003Ctbody>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">\u003Cstrong>\u002F\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">\u003Cstrong>Type\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">\u003Cstrong>E.g.\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">\u003Cstrong>After-Sales Service\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\" rowspan=\"11\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">\u003Cstrong>Unavailable\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Custom-made\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Products with customized designs.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd rowspan=\"11\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">After receiving your request, we will negotiate with the seller regarding the return\u002Fexchange, but the final outcome is at the discretion of the seller.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Products whose packaging, tags, or accessories have been removed at the customer's request.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Clothes whose tags have been removed\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Newspaper, periodicals\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Subscribed books and magazines.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Second-hand products\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Second-hand products\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Products from outside the Chinese mainland\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Products purchased from overseas, Hong Kong, and Macau regions.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Undergarments\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Underwear, socks, leggings\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Adult products\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Adult products\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Others stipulated by the seller\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Subject to seller rules\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Food\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Biscuits, candies, etc.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Books（≥15）\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">No less than 15 books\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Products that have been opened must meet the \"Special Standards\" for return packaging.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Sealed products, please refer to the attached table.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">\u003Cstrong>Available\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd colspan=\"2\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The product is eligible for returns when it satisfies the following conditions:1.The seller offers a guaranteed return policy.2.It is in resalable condition as specified by the seller.3.It has been in the warehouse for a maximum of 5 days.For products with free shipping, the shipping fee for returns will be the buyer's responsibility.For products without free shipping, the buyer will be responsible for both the shipping fee from the seller to the our warehouse and the return shipping fee from the warehouse back to the seller.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">For return\u002Fexchange requests submitted within 5 days of stock arrival, we will proceed with the standard procedure.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">3. Instructions for Requesting Return\u002FExchange Service:\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Within 5 days (120 hours) after the order status changes to \"Stored\", you can request a return\u002Fexchange through your account page. Requests made after the 5-day time frame will not be accepted. For UK customers, products can be returned or exchanged for any reason within 14 days after delivery. \u003Cbr \u002F>Return Address:\u003Cstrong> \u003C\u002Fstrong>Suite 8621, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ.\u003Cbr \u002F>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">4. Service Fees\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Additional requests will incur the following fees:\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(1) For Unconditional Returns: You will be charged for the shipping cost to the seller, the shipping cost from the seller, and a 0.75 USD Service Fee.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(2) For Unconditional Exchanges: You will be charged for the shipping cost to the seller, the shipping cost for two trips from the seller, and a 0.75 USD Service Fee.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Note: Even if the seller offered free shipping at the time of purchase, you will be responsible for paying the shipping fee for the first dispatch during a return\u002Fexchange.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">5. Determining Responsibility for Return\u002FExchange:\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Please select a reason based on the actual situation to determine who is responsible for the return\u002Fexchange of the product (you, the seller, or other parties).\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cdiv style=\"text-align: left; line-height: 1.5;\" data-page-id=\"Qvj9ddFlto5y81xnWzycp5tAnrd\" data-lark-html-role=\"root\" data-docx-has-block-data=\"true\">\n\u003Cdiv class=\" old-record-id-KZQRdryXWoeWZTxRBZdcF6Ucn5f\" data-type=\"sheet\">\n\u003Ctable style=\"border-collapse: collapse; background-color: #ffffff; border-color: #000000;\" border=\"1\" cellpadding=\"5\">\u003Ccolgroup>\u003Ccol width=\"151\" \u002F>\u003Ccol width=\"134\" \u002F>\u003Ccol width=\"311\" \u002F>\u003Ccol width=\"419\" \u002F>\u003C\u002Fcolgroup>\n\u003Ctbody>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Responsible Party\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Situation\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Related Cases\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Fees\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\" rowspan=\"4\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Customer\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">I Don’t want the product anymore\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Client A requests the guaranteed return\u002Fexchange service for personal reasons\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd rowspan=\"4\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Customers need to pay the service fee for returns and exchanges if customer him or herself is the responsible party Unconditional return = Shipping cost to the seller + shipping cost from the seller + 0.75 USD (Service Fee) Unconditional exchange = Shipping cost to the seller + shipping cost of 2 trips from the seller + 0.75 USD (Service Fee) Note: Even if the seller offers free shipping at purchase, you will need to pay back the shipping fee of the first dispatch when you apply for return\u002Fexchange.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">I Purchased the wrong product\u002Fextra product\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Client B requests the guaranteed return\u002Fexchange service for personal reasons.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Shipping fee is way over my budget.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Client C requests the guaranteed return\u002Fexchange service as the international shipping fee is much higher than his budget\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The seller thinks the product has no quality issue\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">that the product is different from what the photo shows and requests the guaranteed return\u002Fexchange service. After verifying with the seller, it is concluded the product has no quality issue.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\" rowspan=\"2\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Seller\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The seller shipped the wrong product.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The seller ships the wrong product due to his own negligence and the received product is different from what was ordered. For example, the color or size of the product is different from what the client ordered\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd rowspan=\"3\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The customer normally, does not need to pay the cost of return and exchange caused by non-customer reasons. Unless seller insists customer need to pay for shipping.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Quality issues\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The product has quality issues. For example, holes, and stains.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Others\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The product is damaged during the domestic transportation\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The product purchased by the client is already damaged when arriving at the warehouse due to the domestic transportation\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">6. Notes\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The refund\u002Fexchange total is based on the product price that you actually paid. We can only return\u002Fexchange the product for you when the seller agrees. Please make sure that there is enough balance in your account after requesting the return\u002Fexchange service so you can pay for the return shipping and service fee. Please refer to the table below for the return packaging requirements of certain products. You will not be able to return\u002Fexchange the product when the requirement is not met.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cdiv style=\"text-align: left; line-height: 1.5;\" data-page-id=\"Qvj9ddFlto5y81xnWzycp5tAnrd\" data-lark-html-role=\"root\" data-docx-has-block-data=\"true\">\n\u003Cdiv class=\" old-record-id-DJsad1hcyoltLExhOTbcYrTvndc\" data-type=\"sheet\">\n\u003Ctable style=\"border-collapse: collapse; background-color: #ffffff; border-color: #000000;\" border=\"1\" cellpadding=\"5\">\u003Ccolgroup>\u003Ccol width=\"375\" \u002F>\u003Ccol width=\"628\" \u002F>\u003C\u002Fcolgroup>\n\u003Ctbody>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">\u003Cstrong>Product Category\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">\u003Cstrong>Special Standards\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">New Sneakers\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Anti-theft clasp (if anyif any) and the anti-damage sticker has not been cut\u002Fremoved, and are fully functional.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Detergent\u002F Tampon\u002F Paper\u002F Fragrance\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The one-time sealing packaging (if any) of the personal care products must remain sealed.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Hair Care\u002F Wig\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The one-time sealing packaging (if any) of the hair care products must remain sealed.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Skin Care\u002F Body Care\u002F Essential Oil\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The one-time sealing packaging (if any) of the products must remain sealed\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Cosmetics\u002F Perfume\u002F Beauty Tools\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The one-time sealing packaging (if any) of the products must remain sealed\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\" rowspan=\"2\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Digital Products\u002F Home Appliances (Excluding cameras and large home appliances)\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">1. The internet access permit is not damaged (destroyed).\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">2. There is no water damage.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Digital Camera\u002FSLR Camera\u002FCamera\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The shutter of SLR cameras are not pressed more than 20 times.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\" rowspan=\"2\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Large Home Appliances\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">1. LCD TV and air conditioner: has not been installed to the wall. Simple debugging is allowed.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">2. Washing machine: has not been used with water.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Models\u002F Anime Products\u002F Anime-Related Peripherals\u002F Cosplay Products\u002F Board Games\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The tapes and plastic seals (when there is any) on products like models, figures, soldier figures, BJD cannot be removed.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\" rowspan=\"3\">\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">Electronic Components\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">1. No welding operation.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">2. The integrated circuits have never been installed on any IC base.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">3. The one-time sealing packaging of consumables like thermal silicon grease\u002Fthermal paste, electronic glue\u002F encapsulating glue\u002F sealant\u002F adhesive, conductive glue, and conductive ink must remain sealed.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">Level II Category “Game Software” under Level I Category \"Video Game\u002F Accessories\u002F Games\u002F Game Guide \"\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">The one-time sealing packaging (if any) of the products must remain sealed\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">Pet Foods, Health Products, and Drugs under Level I Category \"Pets\u002FPet Foods and Supplies\"\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">The one-time sealing packaging (if any) of the products must remain sealed\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\" rowspan=\"2\">\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">Books\u002F Magazines\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">1. The one-time sealing packaging (if any) of the products must remain sealed\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">2. There are no traces of folding, water stains, stains, ink, and traces left by reading on the product.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"text-align: center;\">\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">Level II Category \"Animal Health Products\u002FVeterinary Drugs\" under Level I Category \"Ranching\u002F Farm Products\"\u003C\u002Fspan>\u003C\u002Ftd>\n\u003Ctd>\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">The one-time sealing packaging (if any) of the products must remain sealed\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd colspan=\"2\">\u003Cspan style=\"font-size: 12pt; color: #000000; font-family: arial, helvetica, sans-serif;\">The one-time sealing packaging (if any) of the products like food (including supplements), cosmetics, medical devices, contraceptives, personal care supplies, adult supplies, baby diapers, books, and audio-visual products must remain sealed. “Sealed” refers to: The seals or the plastic wrap on the packaging of the product applied by the manufacturers.\u003C\u002Fspan>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">7. FAQ\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(1) What to do when there is an after-sales problem with an order that is ineligible for the \"return\u002Fexchange guarantee\"?\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">When there is a quality issue with the product, Mulebuy will verify with the seller based on the actual situation. We will figure out the final solution and notify the user. If the product has no quality issue, the return\u002Fexchange service will be unavailable based on the rules from the third-party platform. Mulebuy will try to communicate with the seller and protect the user's rights.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(2) Who will be responsible for the shipping fee when using the \"return\u002Fexchange guarantee\"?\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">The product must be new and meet the resell requirement before requesting the return\u002Fexchange service. If the product has no quality issue, the user will be responsible for the shipping fees. If there is a quality issue with the product, the seller will be responsible for the shipping fees after the user submits the request.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(3) Will there be any charges if I request the return service when the order status is \"not shipped\"?\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Don't worry, in this case, there will be no charge. You will only be charged when the return\u002Fexchange request meets the two conditions: First, the product has no quality issues. Second, the product is already stocked in the warehouse. So, when a product is not shipped yet, we will not charge you any fee.\u003C\u002Fspan>\u003C\u002Fp>\n\u003C\u002Fdiv>","Return & Refund","publish","return-refund",null,"help-center",0,305378,"",1781593990013]