[{"data":1,"prerenderedAt":16},["ShallowReactive",2],{"help-pl-shipping":3},{"code":4,"data":5,"msg":15},200,{"ID":6,"post_content":7,"post_title":8,"post_status":9,"post_name":10,"post_parent":11,"guid":11,"post_type":12,"uid":11,"post_sort":13,"term_id":14},208664094,"\u003Cdiv data-page-id=\"DV0cdx64HoYrr1xLJnecivBfnEe\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\">\n\u003Ch2 style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">1. Process\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(1) International Logistics procedure: Packaging (Mulebuy warehouse) – Parcel Collection (logistics provider) – Security (logistics provider\u002Fairport) – Flight arrangement – Air transportation (with possible transit) – Airport operation center – Customs clearance – Local logistics courier – Delivery.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Every step mentioned above takes time to complete, and the customs clearance might be delayed for various reasons - If your tracking information is not updated for a while within the estimated delivery time. Please note that this is a common scenario during international shipping.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(2) Delivery Time: When the status of the parcel is updated to 'Shipped', we will provide you with an estimated delivery time as a reference. The parcel might be delayed for reasons such as bad weather, customs clearance, or errors on the logistics provider’s side. Please ensure you purchase the product you need ahead of time.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(3) Shipping Fee Calculation: The shipping fee will be calculated using the actual\u002Festimated weight of the parcel for different lines and the shipping fee varies for different destination countries. If you wish to estimate your shipping fee, please proceed to the following link and use our shipping fee estimation tool: https:\u002F\u002Fmulebuy.com\u002Festimation\u002F\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">2. Relationship between Mulebuy and the Logistics Providers\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(1) Self-Operated Lines: Selected lines provided by business partners of Mulebuy. Those lines are controlled and monitored better than other lines. If there is a problem with your parcel, we will solve your problem following the after-sales standards of Mulebuy, which are more competitive than the compensation policies of the logistics providers.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(2) Other Lines: Selected shipping lines provided by logistics providers with high reputation. Mulebuy can help you request the compensation from the logistics providers if there is a problem with your parcel. The compensation rate depends on the policies of the logistics providers.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">3. Shipping Restrictions\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(1) Service Scope: Mulebuy offers multiple logistics routes for shipping items from China worldwide. To ensure successful delivery, please strictly adhere to the product purchasing guidelines.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(2) Prohibited Items Guide: Customs policies vary by country. Some destinations have higher sensitivity to certain goods, with increased risks of fines or confiscation. High-risk categories include: - Meat products (including precooked food) - Electronics: phones with batteries, magnetic components, power banks - Branded apparel - Liquids, powders, compressed gases - Precious metals, jewelry, diamonds, coins, antiques - Digital products and accessories\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Note: Taobao merchant quality varies. For professional digital products, we recommend purchasing from reputable platforms like \u003Ca style=\"color: #000000;\" href=\"https:\u002F\u002Fjd.com\u002F\" data-lark-is-custom=\"true\">JD.com\u003C\u002Fa>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(3) Country-Specific Restrictions\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- United Kingdom: Beef import restrictions\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- Italy: Leather shoe import sensitivity\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- Australia: Animal fur, wood products, seeds\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- Japan: Animal leather and wood products\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(4) Shipping Restrictions Setup: Quality inspectors set mailing restrictions based on:\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- Brand authorization status\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- Product category\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- Size specifications\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Note: The system automatically suggests suitable routes during parcel submission, helping minimize shipping risks.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(5) No Available Routes?\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">If no shipping options appear: Click \"View Reason\" for details, or contact customer service for verification Note: Restrictions may be modified upon request if you understand the product characteristics, but you assume all resulting risks.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">(6) Parcel Submission Limits\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- Items with mailing restrictions affect entire combined shipments.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- Items with any side ≥90cm are tagged for individual packaging to optimize space and weight. These cannot be combined with other products in the same shipment.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-size: 12pt; font-family: arial, helvetica, sans-serif;\">- For detailed size limits by route, please check the Shipping Fee Estimation tool.\u003C\u002Fspan>\u003C\u002Fp>\n\u003C\u002Fdiv>","Logistics & Shipping","publish","shipping",null,"help-center",0,305379,"",1781594028788]