[{"data":1,"prerenderedAt":16},["ShallowReactive",2],{"help-en-topup-withdrawal":3},{"code":4,"data":5,"msg":15},200,{"ID":6,"post_content":7,"post_title":8,"post_status":9,"post_name":10,"post_parent":11,"guid":11,"post_type":12,"uid":11,"post_sort":13,"term_id":14},208664102,"\u003Cdiv data-page-id=\"ABlpdsHlqo2wWhxaRZJcDkCjnVg\" data-lark-html-role=\"root\" data-docx-has-block-data=\"true\">\n\u003Ch2 style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Top Up\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">If you wish to add balance to your account, please go to the \"My Base\" section to access the top-up page.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\" data-type=\"image\" data-ace-gallery-json=\"{&quot;items&quot;:[{&quot;uuid&quot;:&quot;e36412dd-2d3b-4dfc-9534-7f9d1713e333&quot;,&quot;height&quot;:337.5,&quot;width&quot;:450,&quot;currHeight&quot;:337.5,&quot;currWidth&quot;:450,&quot;natrualHeight&quot;:3057,&quot;natrualWidth&quot;:4076,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.11040235525024533,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAbzGbEcMuoGDn6xqBHOcyuPVntf%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;AbzGbEcMuoGDn6xqBHOcyuPVntf&quot;,&quot;image_type&quot;:&quot;image\u002Fjpeg&quot;,&quot;size&quot;:2059799,&quot;comments&quot;:[]}]}\">\u003Cimg src=\"https:\u002F\u002Fimg1.mulebuy.com\u002F1902631052212543490\u002F20260509\u002Ff863a3abf17fba98a8a04425a1e7061e095febc6941617ace00bf1e1b1719664.png\" alt=\"\" width=\"50%\" \u002F>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Minimum top-up: CNY 10. Maximum top-up: CNY 50,000. Multiple payment methods are currently available for topping up your account, as described below:\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">1. Multiple Top-up Methods\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">You can top up your account using international credit cards (such as VISA, Mastercard, Discover, Diners Club, and Skrill). In addition, we also support bank accounts in certain countries. Regardless of the currency or account type used, transactions will be converted to US dollars based on the latest exchange rate published by the Bank of China. Transactions are usually effective immediately.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">2. International Credit Card Top-up\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">If you have a credit or debit card issued overseas, you can top up by following the instructions below:\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(1) Log in to your account, navigate to the Wallet page.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(2) Enter the amount you wish to top up and click the \"Confirm\" button.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(3) Select a top-up method that accepts international credit cards.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\" data-type=\"image\" data-ace-gallery-json=\"{&quot;items&quot;:[{&quot;uuid&quot;:&quot;527a71f1-8052-407a-a9cb-da5da71df185&quot;,&quot;height&quot;:329.25,&quot;width&quot;:439,&quot;currHeight&quot;:329.25,&quot;currWidth&quot;:439,&quot;natrualHeight&quot;:3057,&quot;natrualWidth&quot;:4076,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.1077036310107949,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQkqwbcslYoqkcQxpBTpct5Henyc%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;QkqwbcslYoqkcQxpBTpct5Henyc&quot;,&quot;image_type&quot;:&quot;image\u002Fjpeg&quot;,&quot;size&quot;:1247498,&quot;comments&quot;:[]}]}\">\u003Cimg src=\"https:\u002F\u002Fimg1.mulebuy.com\u002F1902631052212543490\u002F20260509\u002F86a43fb275faa26a33d1e517ebfc026c9a18c52cc1175bdc2c038b7ad7a76ed3.png\" alt=\"\" width=\"50%\" \u002F>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">3. Tips\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(1) For users accessing Mulebuy on mobile devices, Apple Pay provides a quick and secure payment option. Simply select Apple Pay during the top-up process to complete your transaction seamlessly.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(2) For users choosing Alipay, please note that currency conversion to CNY is required. Additionally, ID verification is mandatory for residents of Mainland China to complete the transaction.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(3) Top-up Amount = Amount You Paid - Service Charge. Minimum top-up: 10.00 CNY\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(4) Your balance will normally be credited in real time, depending on the payment method. Some methods may take 1-2 working days (subject to bank processing times). If it does not arrive for a long time, please contact us.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">&nbsp;\u003C\u002Fp>\n\u003Ch2 style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Withdrawal\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">You can withdraw your account balance to a third-party payment platform or bank account (your previous payment path) by clicking \"User Center\" or \"Wallet\" under the \"My Account\" page. A service fee may apply during the withdrawal process. Conditions such as withdrawal frequency and amount limits may also affect fees. Withdrawal requests typically take 7-10 business days to process, depending on Mulebuy's review and the processing time of the payment platform.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Tips\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(1) Withdrawable Amount = Cash Balance - Service Charge. Minimum withdrawal: 10.00 CNY.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(2) Withdrawals are typically returned to the original payment method. If it does not arrive for a long time, please contact us.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(3) If a refund to the original payment method fails (e.g., due to an expired card), the withdrawal will be credited to your Mulebuy balance.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"line-height: 1.5; text-align: left;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">(4) A $1 handling fee is charged per withdrawal by the payment platform. Withdrawals are not available if your balance is less than $1.\u003C\u002Fspan>\u003C\u002Fp>\n\u003C\u002Fdiv>","Top-up & Withdrawal","publish","topup-withdrawal",null,"help-center",0,305396,"",1781593873900]