[{"data":1,"prerenderedAt":16},["ShallowReactive",2],{"help-zh-return-refund":3},{"code":4,"data":5,"msg":15},200,{"ID":6,"post_content":7,"post_title":8,"post_status":9,"post_name":10,"post_parent":11,"guid":11,"post_type":12,"uid":11,"post_sort":13,"term_id":14},208664093,"\u003Cdiv data-page-id=\"Qvj9ddFlto5y81xnWzycp5tAnrd\" data-lark-html-role=\"root\" data-docx-has-block-data=\"true\">\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">1. 无忧退货条款\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">问：什么是5天退换货保证？\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">5天退换货保证是第三方平台卖家向客户提供的售后服务，包括技术支持。产品签收后7天内（即产品入库后5天内），买家有资格根据此政策以及第三方平台设定的任何附加规则退换购买的产品。英国地区为产品签收后14天内无理由退换货。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">2. 如何确定产品是否符合退换货保证条件？\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\" data-type=\"image\" data-ace-gallery-json=\"{"items":[{"uuid":"b11169de-5774-4185-b6d9-da226e0d33ff","height":1386,"width":1702,"currHeight":1386,"currWidth":1702,"natrualHeight":1386,"natrualWidth":1702,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMk0BbANLLoPqeYxaabsc6QOEnAh%2F%3Fpreview_type%3D16","file_token":"Mk0BbANLLoPqeYxaabsc6QOEnAh","image_type":"image\u002Fpng","size":362993,"comments":[]}]}\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">\u003Cimg src=\"https:\u002F\u002Ferp-files.gearun.com\u002F1906908198275706882\u002F20251216\u002F8265a73d0f558172c8b8e2fadcc8adc29df84489e8331174d437b929d415d8c4.PNG\" alt=\"\" width=\"614\" height=\"500\" \u002F>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">3. 申请退换货服务说明\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">订单状态变为\"已入库\"后5天（120小时）内，您可以通过账户页面申请退换货。5天时限后提出的申请将不被接受。英国地区为产品签收后14天内无理由退换货。\u003Cbr \u002F>退货地址：英国金顿市桥街61号8621室，邮编 HR5 3DJ。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">4. 费用\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">额外申请将产生以下费用：\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">（1）无条件退货：您将承担寄给卖家的运费、卖家发货的运费和0.75美元服务费。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">（2）无条件换货：您将承担寄给卖家的运费、卖家两次发货的运费和0.75美元服务费。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">注意：即使卖家在购买时提供免费送货，在退换货期间您仍需负责支付首次发货的运费。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">5. 确定退换货责任\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">请根据实际情况选择原因，确定谁负责产品的退换货（您、卖家或其他方）。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\" data-type=\"image\" data-ace-gallery-json=\"{"items":[{"uuid":"87a55361-f314-41eb-be32-6a544d1b637b","height":664,"width":2016,"currHeight":664,"currWidth":2016,"natrualHeight":664,"natrualWidth":2016,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAUBlb9Grmo7l1ZxX36nczooinYe%2F%3Fpreview_type%3D16","file_token":"AUBlb9Grmo7l1ZxX36nczooinYe","image_type":"image\u002Fpng","size":306591,"comments":[]}]}\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">\u003Cimg src=\"https:\u002F\u002Ferp-files.gearun.com\u002F1906908198275706882\u002F20251216\u002F5a47d6f0545d65b8b131d9364eb1d51154cff41c37a075a3740f8db5571cd4dc.png\" alt=\"\" width=\"1523\" height=\"500\" \u002F>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">6. 注意事项\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">退换货总额基于您实际支付的产品价格。只有当卖家同意时，我们才能为您退换产品。请确保在申请退换货服务后，您的账户中有足够的余额，以便您支付退货运费和服务费。请参考下表中某些产品的退货包装要求。如果不符合要求，您将无法退换产品。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\" data-type=\"image\" data-ace-gallery-json=\"{"items":[{"uuid":"72053d27-f903-4686-94f3-4238cc9244d2","height":1364,"width":1360,"currHeight":1364,"currWidth":1360,"natrualHeight":1364,"natrualWidth":1360,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVpe4bRCz8oVvASx509mcxWllnFc%2F%3Fpreview_type%3D16","file_token":"Vpe4bRCz8oVvASx509mcxWllnFc","image_type":"image\u002Fpng","size":471273,"comments":[]}]}\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">\u003Cimg src=\"https:\u002F\u002Ferp-files.gearun.com\u002F1906908198275706882\u002F20251216\u002F9cb56680aab8135031022942763d8c3478fd349f3e06dc540159acb031d85ff4.png\" alt=\"\" width=\"614\" height=\"616\" \u002F>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2 style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">7. 常见问题\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">（1）当不符合\"退换货保证\"条件的订单出现售后问题时该怎么办？\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">当产品出现质量问题时，Mulebuy将根据实际情况与卖家核实。我们将找出最终解决方案并通知用户。如果产品没有质量问题，根据第三方平台的规定，将无法提供退换货服务。Mulebuy将尽力与卖家沟通，保护用户权益。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">（2）使用\"退换货保证\"时，谁将承担运费？\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">在申请退换货服务前，产品必须为新品并满足转售要求。如果产品没有质量问题，用户将承担运费。如果产品存在质量问题，用户提交申请后，卖家将承担运费。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">（3）如果订单状态为\"未发货\"时申请退货服务，会收取任何费用吗？\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\">\u003Cspan style=\"color: #000000; font-family: arial, helvetica, sans-serif; font-size: 12pt;\">请放心，在这种情况下，不会收取任何费用。只有当退换货请求满足以下两个条件时，您才会被收费：第一，产品没有质量问题。第二，产品已经入库。因此，当产品尚未发货时，我们不会收取任何费用。\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp style=\"text-align: left; line-height: 1.5;\"> \u003C\u002Fp>\n\u003C\u002Fdiv>","退货与退款","publish","return-refund",null,"help-center",0,305378,"",1781594217915]