About Third-Party Service Providers

1, What products are provided by third parties?

Third-party service providers provide purchase, inspection, warehousing, and logistics for products whose brand authorization and mailing restrictions are difficult to determine.

2, Service Standard

All third-party service providers operate according to the unified standards formulated by Mulebuy.

3, Can products from different third-party providers be shipped in one parcel?

Yes. All products in stock can be combined in one parcel before shipping just like usual.

4, Charging Standard

All third-party service providers charge according to Mulebuy standards.

5, After-sales service and complaints

In case of after-sales issues and complaints concerning service provided by third-parties, users can contact Mulebuy Customer Service for assistance.