Help Center
Order status is “Received”, but why I haven’t seen my items in my warehouse?
Order status is “Received”, that is to say, your items have arrived Mulebuy warehouse. And next we will weight and inspect the items to ensure the quality. After that your items will be confirmed and store in the warehouse. When the order status is “Stored”, you can see them in the “Warehouse “ page and we will ship them to you ASAP.
Order status is “Received”, but why I haven’t seen my items in my warehouse?
Order status is “Received”, that is to say, your items have arrived Mulebuy warehouse. And next we will weight and inspect the items to ensure the quality. After that your items will be confirmed and store in the warehouse. When the order status is “Stored”, you can see them in the “Warehouse “ page and we will ship them to you ASAP.
