What if there are no routes to choose from when submitting a parcel for delivery?

In international logistics transportation, there are strict restrictions on the types of related shipping items. When the goods you ordered arrive at the Mulebuy warehouse, the relevant staff will set the mailing restrictions according to the attributes of the goods. When submitting the parcel, the system will filter according to the mailing restrictions for you to choose suitable routes. If your product does not have any transportation route to choose from, you can click “View Reason” on the route you want to choose and contact online customer service to verify the specific situation.

Tips:

If you know well about the characteristics of the product and the mailing restrictions, you can contact online customer service to modify the restrictions for the restricted products. Mulebuy will determine whether to allow the modification according to the actual condition of the product. You need to bear the risks arising from this if the modification is permitted.