Artículos Prohibidos y Restricciones de Envío de Mulebuy

Prohibited Items

I. Prohibited Items Statement

This list details goods and services prohibited by Mulebuy, compiled in accordance with relevant laws and regulations. Mulebuy reserves the right to modify this list per legal requirements and platform rules, but does not guarantee its completeness, timeliness, or accuracy. The latest applicable laws, regulations, and Alibaba platform announcements shall prevail.

1. Drugs, Precursors & Drug Tools

(1) Various potent poisons

(2) Opium, morphine, heroin, marijuana, and other addictive narcotics and psychotropic drugs

2. Explosives, Hazardous Materials & Chemicals

(1) Explosives: All gunpowder, explosives, detonators, fuses, and ignition/detonation equipment listed in the "Civilian Explosives Catalog"

(2) Pesticides: Those specified in the Ministry of Agriculture's "Management List of Import and Export Pesticides"

(3) Asbestos

(4) Specific hazardous chemicals including 1,2-Dibromoethane, Aldrin, Heptachlor, Dioxins, etc.

(5) Silica sand, quartz sand, and other natural sands

(6) Animals, plants, and their products carrying dangerous bacteria, pests, or harmful organisms

(7) Food, medicine, or other items from epidemic areas that harm human/animal health or spread disease

3. Firearms, Ammunition & Accessories

Various weapons, simulated weapons, ammunition, and explosives

4. Valuable Chinese Medicinal Materials

Prohibited items include musk, toad venom, tiger bone, rhinoceros horn, bezoar (excluding patent medicines with trace amounts like Musk Yangyang Ointment)

5. Medical Equipment

(1) Syringes (with/without needles), tubular metal needles, suture needles, catheters, cannulas

(2) ECG recorders, ultrasonic diagnostic equipment, MRI equipment, patient monitors, UV/infrared devices

(3) Dental drills, dental chairs with equipment, unlisted dental instruments

(4) Other ophthalmic instruments, stethoscopes, blood pressure devices, endoscopes, dialysis equipment, anesthesia equipment, X-ray equipment

6. Illegal Communication Equipment

Radio transceivers, communication security devices

7. Currency & Collectibles

(1) National currency

(2) Foreign currency and securities

(3) Counterfeit currency and securities

(4) Precious cultural relics and other export-prohibited artifacts

(5) Gold, silver, platinum and other precious metals

(6) Platinum in plate, sheet, or powder form

8. Animals, Plants & Hunting Tools

(1) Endangered animals/plants (including specimens, seeds, propagation materials)

(2) Tiger bone, rhinoceros horn, bezoar, musk, ephedra, hair vegetable

(3) Rare species like white shellfish, penguin shells

(4) Specially treated logs (coniferous, teak, rosewood, etc.)

(5) Charcoal with specific dimensions, peat

(6) Untreated forest litter

(7) Other regulated animals, plants, and products subject to inspection

9. National Security & Illegal Information

(1) Materials harmful to China's politics, economy, culture, or morals

(2) Materials involving state secrets

10. Gambling/Game Equipment

Electronic game machines, coin-operated game devices

11. Other Prohibited Items

(1) Other articles prohibited from export by customs

(2) Counterfeit and pirated goods infringing trademarks or intellectual property

(3) Nutrition, vitamins, supplements, herbs, and natural health products based on subscriptions

(4) Any product which does not possess intellectual rights

Food & Drugs	Food & Drugs	Perishable products like meat, fresh fish, eggs, fruits, vegetables, etc.
Tobacco	Tobacco	Cigarettes, cured tobacco, tobacco products, and tobacco-containing accessories
Controlled Tools	Controlled Blades	Daggers, triangular scrapers, switchblades, butterfly knives, belt buckle knives, sword canes, hand spikes, kubatons, karambits, bayonets, trench knives, boot knives, gravity knives, and similar single/double/triple-edged blades; combat knives, military shovels, knuckle dusters, crossbows, bows, swords, imitation weapons, blowtorches, spray guns, nunchaku, sharp tools, tear gas devices, stun guns, iron lotus, climbing spikes, etc.
Controlled Tools	Others	Items that may cause bodily harm or pose significant risks to aviation/transport safety, including crowbars, drills (with bits), bolt guns, nail guns, high-power laser pointers, crossbows, tear gas devices, stun guns, batons, handcuffs, imitation weapons, blowtorches, spray guns, nunchaku, anti-wolf devices, harpoons, telescopic batons, etc.
Flammable & Explosives	Explosives	Dynamite, detonators, fuses, blasting agents, primers (report to authorities as required)
	Fireworks	Fireworks, firecrackers, snap poppers, pull-string poppers, smash poppers, color pellet guns, black powder, flash powder, ignition paper, fuses, etc.
	Others	Propellants, gunpowder, nitrocellulose, electric igniters, magnesium rods, flints, etc.
	Flammable Liquids	Gasoline, diesel, kerosene, tung oil, acetone, ether, alcohol, paint, raw lacquer, benzene, pine oil, massage oils, and other flammable liquid substances
	Flammable Solids	Red phosphorus, sulfur, aluminum powder, flash powder, solid alcohol, matches, incense, smoke pellets, candles, activated charcoal, eternal matches, coal, etc.
	Spontaneous Combustibles	Yellow phosphorus, white phosphorus, nitrocellulose, titanium powder, etc.
	Water-reactive Substances	Sodium, potassium, lithium, zinc powder, magnesium powder (rods), calcium carbide (electrical stone), sodium cyanide, potassium cyanide, etc.
Compressed/Liquefied Gases & Containers	Flammable Gases	Hydrogen, methane, ethane, butane, natural gas, LPG, ethylene, propylene, acetylene, lighters, ignition devices, gas-containing items (e.g., swimming bracelets, compressed gas canisters), weather bottles, inflated balls, etc.
	Toxic Gases	Carbon monoxide, nitric oxide, chlorine, etc.
	Explosive/Asphyxiating/Oxidizing Gases	Compressed gas canisters, oxygen, nitrogen, helium, neon, aerosols, etc.
	Unknown Liquids	Rhinitis sprays, adhesive removers
Toxic Substances	Oxidizers & Peroxides	Permanganates, perchlorates, hydrogen peroxide, sodium peroxide, potassium peroxide, lead peroxide, chlorates, bromates, nitrates, hydrogen peroxide solutions, etc.
	Toxic Substances	Arsenic, arsenic trioxide, mercury compounds, thallium compounds, cyanides, selenium powder, phenol, mercury, highly toxic pesticides, etc.
	Biochemical/Infectious Materials	Pathogens, anthrax, parasites, excreta, medical waste, bones, animal organs (specimens), limbs, untanned hides, untreated bones, etc.
	Radioactive Materials	Uranium, cobalt, radium, plutonium, etc.
	Corrosives	Sulfuric acid, nitric acid, hydrochloric acid, batteries, sodium hydroxide, potassium hydroxide, etc.
	Drugs & Drug Paraphernalia / Non-medical Narcotics & Psychotropics / Non-legitimate Precursor Chemicals	Drugs & narcotics: Opium (including poppy husks/flowers/buds/leaves), morphine, heroin, cocaine, cannabis, methamphetamine (ice), ketamine, methcathinone, amphetamine, aminorex, fentanyl;
	Precursor chemicals	Piperonal, safrole, sassafras oil, ephedrine, pseudoephedrine, hydroxyimine, ortho-ketone, phenylacetic acid, bromobenzyl acetone, acetic anhydride, toluene, acetone, etc.
	Drug paraphernalia	e.g., ice pipes.
Illegal Publications	Illegal Publications	Books, periodicals, images, photos, audiovisual products containing reactionary content, ethnic hatred, secessionist propaganda, social destabilization, cult promotion, religious extremism, pornography, etc.
	Espionage Equipment	Concealed listening/recording devices, burst transmitters, one-time pads, secret writing tools, electronic interception equipment, etc.
	Counterfeit Items	1. Gold bricks, silver bars, cash, platinum, etc. 2. Counterfeit/forged currencies, documents, seals, casino chips, dice, commemorative coins, fake banknotes, etc.
Special Electronics	Electronics	Mobile phones, drones, tablets, laptops, desktop computers

II. Shipping Restrictions

1. Service Scope

Mulebuy offers multiple logistics routes worldwide from China. Please strictly follow product purchasing guidelines for successful delivery.

2. Prohibited Items Guide

Customs policies vary by country. High-risk categories include:

(1) Meat products (including precooked food)

(2) Electronics: phones with batteries, magnetic components, power banks

(3) Branded apparel

(4) Liquids, powders, compressed gases

(5) Precious metals, jewelry, diamonds, coins, antiques

(6) Digital products and accessories

3. Country-Specific Restrictions

(1) United Kingdom: Beef import restrictions

(2) Italy: Leather shoe import sensitivity

(3) Australia: Animal fur, wood products, seeds

(4) Japan: Animal leather and wood products

4. Shipping Restrictions Setup

Quality inspectors set restrictions based on:

(1) Brand authorization status

(2) Product category

(3) Size specifications

The system automatically suggests suitable routes during parcel submission to minimize risks.

5. No Available Routes

If no shipping options appear:

(1) Click "View Reason" for details

(2) Contact customer service for verification

Restrictions may be modified upon request if you understand product characteristics, but you assume all resulting risks.

6. Parcel Submission Limits

(1) Items with mailing restrictions affect entire combined shipments

(2) Items with any side measures 90cm or longer require individual packaging and cannot be combined

(3) Check the Shipping Fee Estimation tool for detailed size limits by route

Mulebuy Anti-Counterfeiting Policy

Products for sale through Mulebuy must be authentic. The sale of non-authentic products is strictly prohibited. Failure to abide by this policy may result in loss of purchase privileges, funds being withheld, and disposal of inventory in our possession.

It is buyer’s responsibility to check and purchase only authentic products. Prohibited products include bootlegs, fakes, or pirated copies of products or content; products that have been illegally replicated, reproduced, or manufactured; and products that infringe another party’s intellectual property rights. If you purchase inauthentic products where they are available on Chinese Mainland’s Website, we may immediately decline your order and reserve our rights to suspense your account (and any related accounts) with us. In addition, we do not deliver your order until we are confident that your order is authentic and do not in breach of the applicable laws, depending on your residence jurisdiction. We may withhold payments if we determine that an account has been used to purchase inauthentic goods, commit fraud, or engage in other illegal activity.

We work with rights holders, content owners, vendors, and courier to improve the ways we detect and prevent inauthentic products from reaching our customers. As a result, we remove suspect listings based on our own review of products. We also work with rights holders and law enforcement worldwide to take and support legal action against sellers and suppliers that knowingly violate this policy and harm our customers. In addition to criminal fines and imprisonment, sellers and suppliers of inauthentic products may face civil penalties including the loss of any amounts received from the sale of inauthentic products, the damage or harm sustained by the rights holders, statutory and other damages, and attorney’s fees.

Mulebuy strives to ensure a trustworthy shopping experience for our customers. By buying on Mulebuy, you agree that:

•The purchase of counterfeit products is strictly prohibited.

•You may not buy any products that are not legal for sale, such as products that have been illegally replicated, reproduced, or manufactured

•You must request records about the authenticity of the products from the seller if you are in doubt

Failure to abide by this policy may result in loss of using our services, funds being withheld, destruction of inventory in our fulfillment centers, and other legal consequences.

More information

•Buy Only Authentic and Legal Products. It is your responsibility to check and purchase only authentic products that are legal for sale in your country. Examples of prohibited products include:

•Bootlegs, fakes, or pirated copies of products or content

•Products that have been illegally replicated, reproduced, or manufactured

•Products that infringe another party’s intellectual property rights

•Request and maintain Inventory Records. If you are in doubt, you may request that the seller provides documentation (such as invoices) showing the authenticity of their products or their authorization to list them for sale. They may remove pricing information from these documents, but providing documents that have been edited in any other way or that are misleading is a violation of this policy and we will reserve our rights not to accept the orders.

•Consequences of Buying Inauthentic Products. If you buy inauthentic products, we may immediately suspend or terminate your purchase account (and any related accounts), dispose of any inauthentic products in our fulfillment centers at your expense, and/or withhold payments to you.

•Mulebuy Takes Action to Protect Customers and Rights Owners. We also work with manufacturers, rights holders, content owners, vendors, and sellers to improve the ways we detect and prevent inauthentic products from reaching our customers. As a result of our detection and enforcement activities, we may:

•Remove suspect listings.

•Refuse your order if it deemed not meeting our requirements

•Unable to validate its authenticity

•Reporting Inauthentic Products. We encourage our customer who have product authenticity concerns to notify us. We will promptly investigate and take all appropriate actions to protect customers and rights holders. You may contact our customer service team regarding counterfeit complaints at [email protected].